Tiny Totts specializes in selling a variety of baby and kids products. Our range includes soft and cozy cotton blankets, adorable bath towels, and cute and colorful stuffed toys.
We have a 30-day return policy. To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Please contact us at info@tinytotts.co.uk to initiate a return.
Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be processed within 10 business days and will be credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
Yes, you can exchange an item. The fastest way to ensure you get the desired item is to return the original item and make a separate purchase for the new item.
We aim to deliver your products within 6 to 7 days.
If you receive a defective, damaged, or incorrect item, please inspect it upon reception and contact us immediately. We will evaluate the issue and make it right.
Yes, certain items cannot be returned. This includes perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any questions or concerns about a specific item, please get in touch with us.
You can contact us by phone at 03130729144 or by email at info@tinytotts.co.uk. Our physical address is 18 Austacre Way, Lincoln LN2, United Kingdom.